Is there a residency requirement?
No, there is no requirement to be a Montgomery County resident.
Did you receive my
application?
Once applications are received they are held until a testing window opens. At that point, applicants on file are called to schedule a testing appointment. If you have not received a call within 2 weeks of the posted testing dates, please contact our office at 610-631-6507 or via e-mail: mwatkins@montcopa.org
Is training PAID?
Yes, training is paid.
Training salaries are based on a 40-hour work week. A salary increase occurs when trainees are
integrated into the
How long does
training last?
The classroom training program lasts FIFTEEN weeks: One week for APCO Public Safety Telecommunicator I certification, one week for APCO Emergency Medical Dispatcher certification, and thirteen weeks consisting of Computer Aided Dispatch, TDD, geography, phone, and simulation training.
Live
Is there something I
can study before testing?
Please download and read the Criticall™ testing instructions before you arrive. This will allow you to begin testing right away, and shorten the amount of time required.
What certifications
do I need?
No certifications are necessary prior to training. All certifications are provided as part of the training process.
Are you hiring
part-time telecommunicators?
Telecommunicators are highly trained, highly skilled professionals that must constantly stay abreast of changing technology. It is difficult to maintain this level of skill on a part-time basis. We are not currently hiring part-time employees.
What shift will I
work?
All shifts are currently 12-hours in duration, and begin at either
7am or 7pm VERY IMPORTANT: New Telecommunicators should expect to
be assigned to the 7pm - 7am shift for a minimum of 24 months.
A typical two-week cycle would be
the following:
Monday, Tuesday – Work
Wednesday, Thursday – Off
Friday, Saturday, Sunday – Work
Week 2
Monday, Tuesday – Off
Wednesday, Thursday – Work
Friday, Saturday, Sunday – Off